Elizabete Artisan Bakery + Coffee Shoppe®
Elizabete Bakery Company LLC
Last Updated: August 26, 2026
Please read these Terms and Conditions carefully before using our website at www.elizabetebakery.com, placing an order through our online ordering platform at order.elizabetebakery.com, interacting with Maia our virtual assistant, or purchasing an e-gift card. By using our website or services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
Elizabete Artisan Bakery + Coffee Shoppe® is a registered trademark of Elizabete Bakery Company LLC (USPTO Registration No. 8043191, Class 043, and Registration No. 7755516, Class 030), a Florida limited liability company (EIN: 92-3669765), with a registered mailing address at 11555 Heron Bay Blvd, Suite 200, Coral Springs, FL 33076. We are a Cottage Food operation under Florida Statute §500.80, serving the residential community of Parkland, Florida. As required by section 500.80(3)(g), Florida Statutes, the label affixed to every product we sell carries the following statement: “Made in a cottage food operation that is not subject to Florida’s food safety regulations.” Contact us at info@elizabetebakery.com.
By accessing our website, placing an order, interacting with our virtual assistant Maia, calling our voice assistant, or purchasing an e-gift card, you confirm that you are at least 18 years of age, have read and understood these Terms and Conditions, and agree to be bound by them. If you are using our services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
All products offered by Elizabete Artisan Bakery + Coffee Shoppe are handcrafted artisan baked goods produced in small batches. Product availability is limited and varies by week.
All orders are pre-orders. No walk-in orders, same-day orders, or requests outside the ordering platform are accepted for scheduled delivery.
Available products, pricing, and options are displayed on our ordering platform at order.elizabetebakery.com at the time of ordering. New York Cookies available for shipping are displayed on our online cookie shop at shop.elizabetebakery.com.
We reserve the right to modify, discontinue, or substitute products at any time without prior notice.
Product images on our website and ordering platform are representative and may vary slightly from the delivered product due to the handcrafted nature of our goods.
We reserve the right to cancel any order if ingredients or production capacity are unavailable, in which case a full refund will be issued.
All orders must be placed through our official online ordering platform at order.elizabetebakery.com, which is operated by Toast, Inc. Orders are not accepted by phone, email, social media, or direct message. New York Cookie orders for shipping are placed through our online cookie shop at shop.elizabetebakery.com, operated on the Shopify platform.
Our ordering platform displays available fulfillment dates, delivery time windows, and applicable pre-order deadlines in real time at the time of order placement. Fulfillment options, schedules, and availability are subject to change at our discretion. The current available dates and options are always reflected in the ordering platform at checkout. We reserve the right to modify fulfillment schedules, service areas, and available options at any time.
Every order is delivered by us. Delivery is performed directly by Elizabete Bakery Company LLC. We do not offer pickup, and we do not use third-party delivery couriers or marketplace platforms. Delivery is currently available within a defined service area in Parkland, Florida. The ordering platform will confirm whether your delivery address is within our service area before you complete checkout. We do not deliver outside our current service area.
You will receive an order confirmation via email after placing your order through Toast. It is your responsibility to provide a valid email address at checkout. Please review your order confirmation carefully. If you believe there is an error in your order, contact us immediately at info@elizabetebakery.com.
Every order is baked and packaged on the day of fulfillment. Nothing is prepared in advance and stored overnight. This production standard is a core commitment of our brand and applies to all orders.
Our New York Cookies may be ordered for shipping through our online cookie shop at shop.elizabetebakery.com, operated on the Shopify platform. Shipping is available only to addresses within the State of Florida, as required by Florida’s Cottage Food law; orders with shipping addresses outside Florida cannot be fulfilled and will be canceled and refunded. Shipping fees, carriers, and estimated transit times are shown at checkout. Orders are baked and shipped in sealed protective packaging. Title and risk of loss pass to you when the package is delivered to the carrier; however, if your order arrives damaged, contact us at info@elizabetebakery.com within 24 hours of delivery with photos of the package and product, and we will make it right. Shipping dates are estimates and may vary with carrier performance.
All prices are listed in US dollars and are inclusive of any applicable fees unless otherwise stated.
Prices are subject to change without notice. The price at the time of order confirmation is the price you will be charged.
Payment is collected at the time of ordering through our online ordering platform, powered by Toast, Inc.
We accept all major credit cards through Toast’s secure payment processing system.
Elizabete Bakery Company LLC does not store, access, or retain your full payment card information. All payment data is handled exclusively by Toast, Inc. in accordance with PCI compliance standards. For orders placed at our online cookie shop, payment is collected at checkout through Shopify’s secure payment processing system; all shop payment data is handled exclusively by Shopify in accordance with PCI compliance standards.
In the event of a pricing error on our platform, we reserve the right to cancel the affected order and issue a full refund.
Due to the perishable and made-to-order nature of our products, all sales are final once an order is confirmed. We are unable to accept cancellations or modifications after the order has been placed, as production planning begins immediately upon confirmation.
We do not accept returns on any baked goods. All products are perishable food items produced to order in a home kitchen environment. This includes New York Cookies purchased for shipping. For orders damaged in transit, see Section 4.5.
Refunds are issued at our sole discretion in the following circumstances only: the order was not fulfilled due to our cancellation, the delivered product had a documented quality issue reported to us within 2 hours of delivery, or there was a pricing or billing error on our part. To report a quality issue or request a refund consideration, contact us immediately at info@elizabetebakery.com with your order reference number and a description of the issue. We will respond within 48 hours.
All products are produced in a shared home kitchen facility that processes the following allergens:
Eggs
Wheat and gluten
Dairy
Soy
Peanuts
Tree nuts
Elizabete Artisan Bakery + Coffee Shoppe is not an allergen-free bakery. While every effort is made to prevent cross-contamination, we cannot guarantee that any product is entirely free from trace allergens. Customers with severe food allergies or dietary restrictions should contact us at info@elizabetebakery.com before placing an order. By placing an order, you acknowledge and accept this allergen notice and assume all risk associated with any allergen sensitivity.
Important: Our products are produced under Florida Statute 500.80 (Cottage Food Law). Cottage Food products are not inspected by the Florida Department of Agriculture and Consumer Services.
Proper storage is the customer’s responsibility once the product is delivered or picked up. We provide general storage guidance on our website and through our virtual assistant Maia. We are not responsible for product quality issues resulting from improper storage after delivery.
Do not refrigerate. Store at room temperature for same-day consumption. For longer storage, freeze whole or pre-sliced in a freezer-safe bag for up to one month. Defrost overnight at room temperature.
Store at room temperature in an airtight container for up to two days. Do not refrigerate. For longer storage, freeze individually wrapped. Reheat from frozen at 350 degrees Fahrenheit for 5 to 8 minutes.
Elizabete Artisan Bakery + Coffee Shoppe offers e-gift cards issued and processed by Toast, Inc. on our behalf. By purchasing or using an e-gift card, you agree to the following terms:
E-gift cards have no expiration date, in compliance with Florida Statute 501.95.
E-gift cards are subject to no fees of any kind, including no dormancy fees, service fees, or account maintenance fees, in compliance with Florida Statute 501.95 and the federal Credit CARD Act of 2009 (15 U.S.C. 1693l-1, implemented by Regulation E at 12 CFR 1005.20).
E-gift cards are redeemable exclusively through our online ordering platform at order.elizabetebakery.com.
E-gift cards are not redeemable at any physical retail location. No physical retail location currently exists.
E-gift cards are not redeemable for cash and have no cash value unless required by applicable law.
Lost, stolen, or damaged e-gift cards cannot be replaced unless proof of purchase is provided. We are not responsible for unauthorized use.
E-gift card balances are maintained by Toast, Inc. For balance inquiries, contact us at info@elizabetebakery.com.
In the event the business ceases operations, outstanding e-gift card balances will be addressed in accordance with applicable Florida law.
Maia is an AI-powered virtual assistant available through our website chatbot at www.elizabetebakery.com and, on our voice line at +1 (561) 246-6945, only after you accept an automated notice by pressing 1. Calls to that number are answered first by Twilio, not by Maia; nothing you say is transcribed unless and until you press 1, and call audio is never recorded. The full description is in Section 4.2 of our Privacy Policy. By interacting with Maia, you acknowledge and agree to the following:
Maia is an automated AI system, not a human. Responses generated by Maia are produced by artificial intelligence and may not always be accurate, complete, or current.
Maia is designed to answer questions about our products, ordering process, delivery schedule, brand story, and general inquiries. Maia does not process payments, modify orders, or access your order history.
Maia does not provide legal, medical, financial, or nutritional advice. Any information provided should not be relied upon for such purposes.
For customer service escalations, Maia may request your phone number to facilitate a response from our team via SMS. By providing your phone number, you consent to exchange transactional customer-care SMS messages with us about your inquiry. You may reply to those messages and our assistant will answer. Message frequency varies, typically one reply per inquiry. You may opt out at any time as described in our SMS Terms.
Interactions with Maia may be processed by third-party AI platforms: Anthropic Inc. (website chatbot and inbound SMS conversations) and, for the voice assistant, VAPI Inc. (which provides GPT-4o through its enterprise infrastructure, together with Deepgram and Hume). Messages are delivered by Twilio Inc., and session data is held briefly in a database operated by us, as described in our Privacy Policy. Your interactions are subject to our Privacy Policy.
We reserve the right to modify, suspend, or discontinue Maia or any of its features at any time without notice.
When Maia requests your phone number to escalate a customer-service inquiry and you provide it, you agree to receive customer-care SMS messages from Elizabete Artisan Bakery + Coffee Shoppe under the following terms:
Program name: Elizabete Artisan Bakery + Coffee Shoppe Customer Service.
Message types: Customer service responses directly related to the inquiry you raised with Maia.
Eligible participants: US residents age 18 or older with a US mobile phone number.
Message frequency: typically one reply per customer-service inquiry. We do not send recurring or marketing messages.
Message and data rates may apply. Check with your mobile carrier for details.
To opt out at any time, reply STOP to any message. You will receive one confirmation and no further messages will be sent.
To request help, reply HELP to any message from +1 (561) 246-6945, or contact us at info@elizabetebakery.com.
Carriers are not liable for delayed or undelivered messages.
We will never sell or share your mobile phone number with third parties for their own marketing or promotional purposes.
The trademark ELIZABETE ARTISAN BAKERY + COFFEE SHOPPE (USPTO Registration No. 8043191, Class 043, and Registration No. 7755516, Class 030) and all content on our website, including but not limited to text, images, logos, product names, brand story content, cup artwork, design elements, and photographs, are the property of Elizabete Bakery Company LLC and are protected by applicable intellectual property laws.
You may not reproduce, distribute, display, publish, transmit, modify, create derivative works from, or otherwise use any content from our website or ordering platform without our prior written permission. Any unauthorized use of our intellectual property may result in legal action.
References to our brand on social media for personal, non-commercial purposes are permitted provided they do not misrepresent our products, services, or brand identity.
You may use our website for lawful purposes only.
You may not use our website to transmit harmful, offensive, deceptive, or unlawful content.
You may not attempt to gain unauthorized access to any part of our website or systems.
You may not use automated tools, scrapers, or bots to access or collect data from our website without our written permission.
We reserve the right to restrict or terminate access to our website at any time without notice.
We are not responsible for the content of third-party websites linked from our site. Links are provided for convenience only.
Our website, ordering platform, products, and services, including Maia, are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the fullest extent permitted by applicable law. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or harmful components. We do not warrant that Maia’s responses will be accurate, complete, or suitable for any particular purpose.
To the maximum extent permitted by applicable law, Elizabete Bakery Company LLC, its members, managers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, products, or interactions with Maia, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms and Conditions shall not exceed the amount you paid for the specific order giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Elizabete Bakery Company LLC and its members, managers, employees, and agents from any claims, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from your use of our website or services, your violation of these Terms and Conditions, or your violation of any applicable law.
Your use of our website and services is also governed by our Privacy Policy, available at www.elizabetebakery.com/privacy-policy, which is incorporated into these Terms and Conditions by reference. By using our services, you consent to the data practices described in our Privacy Policy.
These Terms and Conditions are governed by the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms and Conditions, your use of our website or services, or your purchase of our products shall be resolved exclusively in the state or federal courts located in Broward County, Florida. You consent to the personal jurisdiction of such courts.
Before initiating any legal proceeding, you agree to contact us at info@elizabetebakery.com and make a good-faith effort to resolve the dispute informally within 30 days.
We reserve the right to modify these Terms and Conditions at any time. Changes are effective upon posting to our website. The date at the top of this page will reflect the most recent update. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms and Conditions. We encourage you to review these Terms periodically.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible.
These Terms and Conditions, together with our Privacy Policy at www.elizabetebakery.com/privacy-policy, our Cookie Policy at www.elizabetebakery.com/cookie-policy, and our SMS Terms, constitute the entire agreement between you and Elizabete Bakery Company LLC with respect to your use of our website and services, and supersede all prior agreements, representations, and understandings.
For any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Email: info@elizabetebakery.com
Mail: Elizabete Bakery Company LLC, 11555 Heron Bay Blvd, Suite 200, Coral Springs, FL 33076
Website: www.elizabetebakery.com
